Privacy Policy
How Doc Support Inc. handles information submitted through this website.
1. Information We Collect
When you contact Doc Support Inc. through this website, we may collect the information you choose to provide, including your name, email address, phone number, company or practice name, service area, and message.
We may also receive basic technical information such as IP address, browser user agent, submission time, and security-related logs used to protect the website from abuse or spam.
2. Sensitive Information
Please do not submit passwords, patient information, protected health information, medical records, payment card numbers, access credentials, or other sensitive data through the website contact form.
If sensitive information is required for support, onboarding, or a project, Doc Support Inc. will provide a more appropriate communication or transfer method.
3. How We Use Information
- To respond to your inquiry.
- To evaluate the requested service area.
- To communicate about potential or existing services.
- To protect the website and contact form from spam, fraud, and malicious submissions.
- To maintain business records where appropriate.
4. Sharing of Information
Doc Support Inc. does not sell website contact information. We may share information with trusted service providers only when needed to operate the website, deliver email, provide requested services, comply with legal obligations, or protect the security of our systems and clients.
5. Email, Phone, and SMS Communications
By submitting the contact form, you agree that Doc Support Inc. may contact you regarding your inquiry by email, phone, or text message. Standard message and data rates may apply. You may reply STOP to opt out of SMS communications when applicable.
6. Security
Doc Support Inc. uses reasonable technical and administrative safeguards to protect website submissions. No internet transmission or email system can be guaranteed to be completely secure, so sensitive information should not be submitted through the public website form.
7. Cookies and Analytics
This website uses Google Analytics 4 to understand how visitors find and use the site and to measure the effectiveness of our marketing. Google Analytics may collect information such as pages viewed, interactions with links and forms, referring pages, approximate location, browser and device information, and a randomly generated client identifier stored in first-party cookies.
Doc Support Inc. does not send names, email addresses, phone numbers, form messages, patient information, protected health information, or other contact-form contents to Google Analytics. A short-lived, non-identifying confirmation cookie is used only to count a successfully sent website inquiry once.
Google processes analytics information under its own terms and privacy practices. You can limit this collection by blocking or deleting cookies, using browser privacy controls, or installing the Google Analytics Opt-out Browser Add-on.
8. Data Retention
Website inquiry information may be retained as long as reasonably necessary for business communication, security, legal, accounting, or operational purposes.
9. Your Choices
You may contact Doc Support Inc. to request correction or deletion of information you previously submitted, subject to applicable business, legal, and security retention needs.
10. Contact
For privacy-related questions, contact Doc Support Inc. by phone at (855) 362-7877.